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Trauma-Informed Programming

Trauma Informed workforce

Trauma-Informed Programming

All of us experience trauma at some point in our lives.  Trauma symptoms can show up in numerous ways and is rarely the same for each person.  RDP has created Trauma Informed Programming to equip citizens with tools to aid them in recognizing trauma, shifting to a trauma sensitive mindset with the overall goal of strengthening community resiliency. 

RDP currently offers two programs: Building Resilience Through Trauma Awareness, which is community focused and Trauma Informed Workplace which is design for front-line employees who are working with the public daily and their managers.

Program details are listed below.

Building Resilience Through Trauma Awareness Program

To increase trauma awareness and response knowledge and skills to better prepare Red Deer community members to support a safer community. This program is only two courses and will have you feeling prepared to interact in your community with a newfound perspective that will foster richer personal interactions. 



Delivery Method:

First course is online, second course in person


Winter 2022 - January 4, 2022

Course Details:

10 hours per course

Building Trauma Awareness & Sensitivity Level One: Learn about trauma, how you can manage your own trauma, and gaining an understanding about how others may have experienced and responded to trauma. This self-guided course prepares you for the Trauma Awareness Level Two course.

You Will Learn:

  • to define trauma and understand different types of trauma
  • to identify signs and symptoms of trauma
  • to understand the impact and effects of trauma
  • to recognize the signs and symptoms of vicarious trauma and resilience

Enhancing Trauma Informed Response Level Two: This course is an in-person learning opportunity that builds off and complements the Building Trauma Awareness & Sensitivity Level One course. You will learn to recognize trauma-related behaviours, about trauma-related symptoms within yourself, and about great ways to respond that reduce trauma. You must complete Trauma Awareness Level One prior to participating in this course.

You Will Learn:  

  • to develop strategies and practices for immediate implementation of trauma-informed principles at the organizational, personal and practice level
  • to enhance and integrate the six main principles of trauma-informed practice
  • to develop awareness and understand the signs and symptoms of vicarious trauma and vicarious resilience
  • to explore personal implicit biases and reflect on their impact in the workplace
  • to create a self-sustainability plan to promote psychological mental health and wellness

Course Materials:  Provided by Red Deer Polytechnic

*Course originally created by The City of Red Deer 

City of Red Deer logo

Trauma Informed Workforce

To provide competency-based learning for front-line facing employees across a variety of sectors including education, retail, social service, municipal government, and the like. It will be of strong interest for individuals currently working with the public to help promote positive interactions with clients and colleagues. Complete all 6 classes and earn a micro-credential in Trauma Informed Workforce. 




$150 + GST per course

Delivery Method:

Online Asynchronous


January 2022

Course Details:

10 hours per course

An Introduction to Trauma: An understanding of trauma is essential to interacting with people in compassionate and effective ways.  Through this course, learners will gain an understanding of trauma, its prevalence, types, and effects.  Learners will explore their personal views and experiences with trauma and link this understanding to stigma, stereotypes, and their resulting impacts.

Trauma-Informed Practice: Trauma-informed practice can help people feel safe and supported. It can decrease the impact of trauma on their behaviour and help avoid re-traumatization.  While comparing trauma-informed practice with trauma-informed treatment, learners will explore the principles of trauma-informed practice and identify strategies for practicing in a trauma-informed way.

Substance Use and Trauma: The links between substance abuse and trauma are well documented.  Through an exploration of substance abuse, learners will gain an understanding of its impact on individuals, families, and communities.  Learners will explore warning signs, symptoms, prevention, and treatment and recovery of substance abuse and addiction.

Relationship Violence and Trauma: The impact and prevalence of relational violence are vast and often unseen.  In order to practice in a trauma-informed way, it is imperative to have an understanding of not only the signs and symptoms of relational violence but also the broad effects on health.  Learners will examine relational violence, its consequences, and strategies for engaging with people in compassionate and empathetic ways.

Conflict Resolution with Vulnerable Sectors: An understanding of conflict and how to resolve it is key to safe and effective work environments.  People who have experienced trauma are often vulnerable and conflict resolution strategies can be effective tools in maintaining safe and healthy workplaces. Learners will explore conflict and gain an understanding of its causes and impacts on relationships and productivity.  Through an examination of different strategies to resolve conflict, learners will develop skills that can be transferred to personal and professional relationships.

Resilience: An understanding of resilience and an awareness of how to foster it can contribute to trauma- informed practice as well as safer and healthier workplaces.  This course will guide learners through the concept of resilience and help them to identify strategies that foster resilience.  Learners will relate this understanding to empathy and compassion and develop skills to promote resilience in both themselves and others. 

Course Materials: 

Provided by RDP

How to Register:

Registration is available online 24/7. Both Visa and Mastercard payments are accepted. If you are a business or organization looking to register one or more employees, contact us for information on setting up a Company Profile.

  1. Click here to register for Building Resilience Through Trauma Awareness Program
  2. Click here to register for Trauma Informed Workforce 
  3. Search for desired courses and add to cart
  4. Create an/Sign into account
  5. Click Checkout, follow prompts
  6. You are done!

You have questions, we have answers. Contact us by extended [dot] ed [at] rdpolytech [dot] ca (email )or call 403.356.4900


We understand that you still have questions about the programs.
You can talk to us and we can help.
Are you interested in Corporate Training opportunities?
Contact our Business Development Consultant to explore group and customized training solutions.
Corporate [dot] Training [at] rdpolytech [dot] ca (Corporate[dot]Training[at]rdpolytech[dot]ca)