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IT Support Analyst Certificate

Launch your IT career in just 12 weeks. This 3-course program builds foundational skills in computer hardware, operating systems, networking and cybersecurity. Prepare for the CompTIA A+ certification and gain the knowledge needed to pursue your new career.
Professional Certificate
12 Weeks - 285 Hours
 Full-Time On Campus
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Build Real-World IT Skills

This certificate program combines four essential pillars of technical support: hardware, operating systems, networking foundations and cybersecurity foundations. Through hands-on training and theoretical instruction, students will build the skills needed to troubleshoot, maintain and secure modern IT systems.

Students will be prepared to write the CompTIA A+ certification exam, a globally recognized credential for entry-level IT professionals. Combine the theory from this certificate with industry experience to help work your way towards CompTIA A+ certification. 

Whether you're aiming for a role in IT support, help desk services, or technical troubleshooting, this certificate equips you with the tools to succeed in today’s fast-paced tech environment.

Program Delivery

You will take 3 courses across 12 weeks to complete this certificate. Classes run 5 hours per day at our Downtown Campus.

Take a Virtual Tour of Our Downtown Campus
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Related Careers

  • Technical Support Specialist
  • Entry-level IT Support Analyst
  • Help Desk Technician
  • Entry-level IT Technician
  • Desktop Support/Servicing
  • Entry-level Network Support
  • Junior IT Field Services Technician

Admission Requirements

No previous experience or education is required. 

Technology Requirements

Technology will be provided to you in class. 

Graduation Requirements

You must receive a minimum of 65% in all 3 courses. 

Program Costs

Cost Breakdown
Total Course Cost
$5,495.00
Additional Costs (textbooks)
$450.00

Note: GST applies to individual tuition. Additional fees may apply. 

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Financial Aid Options

Student life can be very expensive, and few individuals have enough money to pay up-front for their post-secondary education. 

Students enrolled in continuing education programs may qualify for program-dependent funding opportunities. 

Courses

Hardware & Operating Systems Technology

Hardware and related devices. Training includes assembly and troubleshooting of equipment. This also includes identifying multiple Operating Systems and installing and setting up a whole operating system.  A+ Certification prep and exam voucher included.

Foundations of Networking

Introduction to the foundations of computer networking and communication. You will learn to identify and apply the appropriate methods for networking a group of computers using both wired and wireless technologies—fundamental training on Networking protocols and settings.

Introduction to Network Security

Introduction to the foundations of Computer and Network Security. This includes virus and threat protection, profile setup, passwords and related settings.