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Management Skills for Supervisors Certificate

If you're interested in kickstarting or advancing your career as a supervisor or manager, consider enrolling in the Management Skills for Supervisors Certificate program. This program is designed to provide you with the essential skills you need to manage people and optimize productivity across four modules, each focusing on a specific management challenge.

Certificate

26 Hours

Part-Time On Campus

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About the Management Skills for Supervisors Certificate

Successful managers possess various skills, such as management foundations, effective communication, performance and development management, and team synergy. Whether you are an aspiring manager or looking to improve your leadership abilities, this certificate program is designed to help you achieve your goals.

Collaborating with your peers and instructors in this in-person program will give you the knowledge and skills necessary to manage people and increase productivity confidently.

Let us assist you in developing the tools you need to succeed.

Program Content

Course Descriptions

Foundations of Management | CMFS – 8004

You will examine management styles and understand the process for transitioning from colleague to supervisor. You will gain an understanding of your own unique management identity and begin the journey to creating your Foundations of Management Portfolio and Code of Conduct.

Effective Communication | CMFS – 8005

You will explore best practices for ensuring effective oral communication in your workplace. You will determine what you need from others and what they need from you in order to ensure open, honest and productive communication. You will then develop your “management voice” with an interpersonal and intrapersonal action plan.

Conflict Resolution | CMFS – 8006

Conflict is a natural aspect of most workplace environments. The key is to manage conflict in a way that is productive and respectful. In this course, you will examine the 6-step conflict resolution process and learn how to implement this process into your daily work culture.

Synergy of Teams | CMFS – 8007

One of the keys for success as a manager of people is to understand the dynamics of effective and collaborative teams. In this course you will explore the role of team members and the characteristics of successful teams, while developing an action plan for dealing with non-functioning teams.